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Image Source Slow delivery High shipping costs are one of the reasons why customers may abandon checkout pages. But another reason, regardless of the costs incurred, is the slow delivery times. The only way to solve this problem is to choose a convenient delivery service or pay the additional cost of expedited delivery yourself. Make this clear to customers somewhere on the checkout page so they know they can expect fast delivery. Placing an order takes too long To minimize checkout time for customers, require them to fill out only a minimum of information before placing an order. If all you need to make a sale is name, address and financial information, then that is the only information you should ask for from the buyer. Poor security Make sure all your payment systems are PCI compliant This means that all customer data is stored encrypted
andonly when necessary. Stick to PCI-compliant payment processors and indicate this to customers in small but easy-to-read print somewhere on the checkout page so they feel more secure Hong Kong Phone Number purchasing from you. Cybercrime targeting online shoppers has been on the rise since the start of the pandemic, so people are much more aware of who they buy from. If they don't believe they can safely buy from you, they will take their business elsewhere. Of course, there are other reasons why an order is rejected. But the above-mentioned culprits are one of the main reasons why customers decide to check out their cart at the last minute. Proven tactics to reduce checkout abandonment rates Now that we've
covered some common reasons for checkout abandonment, let's dive into some proven tactics you can use to keep cart abandonment to a minimum. 1 – Make the checkout process as simple as possible The golden rule is that a customer must complete a maximum of five steps to complete the checkout process on your website. If you've ever shopped online from different websites, you'll be very familiar with how tedious it can be to go through the long and arduous checkout process. Go through the checkout process and be honest about how you feel about it. Did you think it was easy and simple, or did you get completely frustrated? And if there .
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